Broken Aluminum Frame On A 2014 REI Novara Ponderosa Mountain Bike

You can clearly see where the chain stay part of the frame, near the right rear dropout, cracked in two.

You can clearly see where the chain stay part of the frame, near the right rear dropout, cracked in two.

I thought I would upload some still pictures of the 2014 REI Novara Ponderosa cracked aluminum frame. The bike only came with a 1 year satisfaction guarantee, so the frame is not under any type of warranty. Whether or not REI will replace or fix the frame remains to be seen. I haven’t had a chance to take the bicycle to a REI store to have the frame evaluated for product defect by one of their bicycle service technicians. I paid $1000 for this bicycle. If you spend this much money on a bicycle make sure your getting a warranty on the frame.  If the manufacturer doesn’t give at least a 5 year warranty on the frame, than go to another manufacturer. Its ridiculous that you can walk into a Walmart and spend $250 and get mountain bike with a 4 year protection plan, in writing, and not have to worry about this sort of thing.

 

 

 

John 3:16 For God so loved the world that he gave his one and only Son, that whoever believes in him shall not perish but have eternal life.

 

 

2014 REI Novare Ponderosa Frame Break Pic 1 2014 REI Novare Ponderosa Frame Break Pic 2 2014 REI Novare Ponderosa Frame Break Pic 3 2014 REI Novare Ponderosa Frame Break Pic 5 2014 REI Novare Ponderosa Frame Break Pic 6 2014 REI Novare Ponderosa Frame Break Pic 7

 

Posted in commentary, Product Review.